Billing Policy
PAYMENT VIA CREDIT CARD
Gazungle only accepts payments via MasterCard, VISA,
AMEX and Discover . Usage of a credit card indicates
authorization to cover all future recurring charges
and additional fees with the credit card on file.
Monthly fees will be charged on the renewal date
for the account. It is the customer's responsibility
to maintain sufficient balance on credit card account
to allow settlement of charges. Interruption of service
will be experienced in the event that credit card
account balance is not maintained.
LATE / NON PAYMENT
Credit cards on file are not usable when any of
the following occur:
The card has expired, declines the charges, is reported
lost or stolen, is declared invalid.
- 1 Day after your account becomes past due you
will be sent an email notifying you of the balance
- After 7 days pass you will receive a pre-suspension
notice. (Reminding you of the outstanding balance)
- On the 14th day you will receive a final
pre-suspension notice (Reminding you again of the
outstanding balance)
- On the 21th day, if your balance has not been
brought to zero, the account will be suspended
(a $25 reactivation fee will apply and your billing
date will be changed to the date payment was received).
- If payment has still not been made, on the 28th
day you will receive an "ACCOUNT DELETION
WARNING"
- On the 30th day your account will be deleted
and "ALL FILES WILL BE DELETED FROM OUR SYSTEM"
CANCELLATION
To cancel your account, please call our customer
service department at 877-429-8645.
You may cancel at anytime. We do not
offer credits or refunds for hosting time already
expended. Domain registration fees, hosting fees, licensing fees and setup fees
are non refundable.
Phone requests will not constitute acceptance
of any cancellation. Notification of cancellation
must be received at least five business days prior
to your cycle date, with the cycle date being the
day of the month you sign up, in order to avoid charges
in full for the next cycle. It is the clients responsibility
to secure email confirmation from Gazungle that account
has been cancelled. If the client has not yet received
email confirmation of account cancellation, then
the account remains active, and you will continue
to be invoiced. It is also the client’s responsibility
to download all email and files from your hosted
account before cancellation. Gazungle will not be
responsible for files left in account after cancellation.
If client has a balance due at the time of cancellation,
this balance must be paid in full. cancellation does
not absolve client of any outstanding financial obligations.
All accounts must be paid in full before
the cancellation will be considered complete.
Transferring your domain to another provider or
nonuse of your hosting account does not constitute
canceling your account. You must notify Gazungle
to formally cancel your account and avoid further
charges.
